Security

Revenue Synergy conforms to stringent security measures
Most notably, our facility maintains ISO 27001:2013 standards.
Revenue Synergy designed and implemented Information Security Management system that is based on ISO/IEC 27001:2015 standard and is in line with Health Insurance Portability and Accountability Act (HIPAA). Revenue Synergy has a well-developed compliance culture reinforced through periodic training & education on information security and compliance issues imparted to employees.
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Our Information Security Management System is based on detailed security risk assessment, supported by cutting edge technology, infrastructure, and processes.
Revenue Synergy designed and implemented Information Security Management system that is based on ISO/IEC 27001:2015 standard and is in line with Health Insurance Portability and Accountability Act (HIPAA). Revenue Synergy has a well-developed compliance culture reinforced through periodic training & education on information security and compliance issues imparted to employees.
Our Information Security Management System is based on detailed security risk assessment, supported by cutting edge technology, infrastructure, and processes.

Data

Data center storage solution and processes are designed around key metrics like Recovery Point Object (RPO) and Recovery Time Objective (RPO) commensurate with business criticality, Approaches for protecting critical data include schedule tape backups, offsite storage, in-box replication, and high availability tiered SAN storage with hot spares

MIGRATE

We have centers in multiple cities and deliver business and work functions across locations. In an event of catastrophic failure at one location, we ensure delivery of all time-critical functions from the other locations.
Revenue Synergy acknowledges the sensitive nature of medical records and has a strong commitment to keeping this information confidential. Our management processes and systems are designed to ensure the safety of all customer data.

Examples of how we implement the policy are:

  • Adherence to HCFA guidelines.
  • VPN between client location and Revenue Synergy Delivery Center location. Secure data links between the U.S. and India.
  • Original documents and databases remain at client location at all times.
  • All employees are required to sign non-disclosure agreements and are subject to background checks.
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