Outsource Healthcare Backend Support Solutions
Healthcare Backend Support Services that keeps you ahead
As part of the Revenue Synergy resource pool, we have a variety of recruiters that work within the technical and non-technical areas. Contingent staffing and direct hiring have been part of our healthcare backend support services to our clients for many years. Depending on the client’s needs, our staffing professionals will ensure that all staffing requirements are met for their projects. Submitted candidates are subjected to a background check, and we ensure that each one meets all the requirements. We keep track of their screenings, interviews, and projects to ensure that the most suitable candidate for your job order is selected.
We offer a full suite of healthcare backend support services to help you manage your payments efficiently and effectively. Learn about our deep industry expertise, technology, and process knowledge that can help you get your payments out faster.
With Revenue Synergy’s insurance back office support services, we collect and manage the revenue the back office generates. In the short term, the cycle will begin after the provider has completed a patient visit. We documented the visit, performed coding responsibilities, and submitted the claim to the insurance company. The payment posting team at Revenue Synergy consists of expert payment poster posters and accounts receivable and denial management professionals.
Calls to follow up on your leads
Identifying the issue, submitting an appeal, and following up on denials
By providing feedback to the front-end processes continuously, we can improve the process continuously
End-to-end backend support solutions is at your disposal
To help our clients, Revenue Synergy offers a variety of healthcare backend support solutions to the following industries: IMOs, Insurance Carriers, Brokerage, General Agencies, and Examination Companies that enable them to operate much more efficiently, with decreased overhead costs and a quicker turnaround time.
By using our cost-efficient backend support solutions and expertise within the Insurance domain, we can reduce the life cycle of a case, which ultimately boosts the productivity of all those involved.
Our Backend Support Services
Having dedicated and qualified teams, we take pride in offering a wide range of services to healthcare centres and hospitals across the globe. Here is our list of customized services, which include:
Case Management Services for Life and Annuity Insurance Products
Providing Case Management Services for Life and Annuity Insurance Products, Revenue Synergy reviews applications and requirements, identifies missing items that must be fulfilled to place the case in force, and acts as a mediator between the broker and the agent.
Insurance Illustration Support
Revenue Synergy provides illustration support services to Insurance & Financial advisors and the BGA. A dedicated analyst works for these entities to generate illustration reports specific to client needs.
1035 Exchange Support Services
Revenue Synergy provides end-to-end support services for the 1035 Exchange process to improve cycle time.
Policy Holder and Inforce Services
Revenue Synergy after-sale services, which include a change of beneficiary & owner, lapse notice to conversion applications.
Commission Management Services
Revenue Synergy downloads the commission statements and reviews if the commission is paid accurately to the agencies and agents.
Licensing and Contracting
We strive to equip licensors and licensing agents to get their agent writing numbers to reach consumers around the globe.
Customers can expect
50 %
Cost to Collect Reduced
50 %
Cost to Collect Reduced
50 %
Cost to Collect Reduced
50 %
Cost to Collect Reduced
Our Customer Says
FAQs
If you are still struggling with some aspect of healthcare backend support. Here list down most frequently asked questions:
How does the backend support process work?
By providing prompt and courteous service 24/7, a healthcare backend support service ensures that customers will be satisfied and builds loyalty. A backend support team is responsible for managing many transactions on behalf of the clients.
What is RCM's backend?
The front-end staff of a traditional RCM model primarily handles patient-facing aspects of care, such as scheduling patients, completing clinical documentation, and coding them. In contrast, the backend staff, on the other hand, are more responsible for billing, claims, and collections.
What is the backend function in healthcare?
Two components will form the traditional healthcare revenue cycle: the front end and the back end. The front end is responsible for handling the patient-facing aspects, whereas the back end is responsible for managing claims and reimbursements.
Is there a way to define a backend denial?
The reason that backend denials occur is that the front-end procedure needs to be improved. A medical necessity can be difficult to determine, and this can cause significant denials in the case of certain procedures.
Let's Discuss Your Bill
FULL COMPLIANCE
METICULOUS CLAIMS AUDITS
IN DEPTH TRAINING
Regular staff training to ensure thorough and up-to-date knowledge of rules adopted by different third party payers.
